THETFORD’S PREMIER INDEPENDANT

REPAIR & MOT CENTRE

Cunningham Motors Limited, Station Lane

Thetford, Norfolk IP24 1ND

(Behind Thetford Railway Station near the low bridge)

Station Lane

Thetford, Norfolk

IP24 1ND

Mon - Thurs  8.00am - 5.30pm Fridays  8.00am - 1.00pm

what3words: GEEK.HUMAN.QUIT

National scheme to promote Good Garages

The Good Garage Scheme was formed because of the need for effective self-regulation of independent workshops and MOT centres.

Garages that join the scheme:

• Adhere to a strict Code of Conduct and pledge to have their customers’ best interests at heart
• Must agree what work needs doing with their customers before it is carried out
• Work to an industry-standard checklist
• Must supply each customer with a feedback card allowing them to give their views on service directly to the Good Garage Scheme, which operates a stringent complaints procedure
• Are subject to regular mystery shopper-style audits and face expulsion if they break the Code of Conduct